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FAQ: Frequently Asked Questions

Do you have a media kit?
Yes, our media kit and press assets are available for download on our Press page.
Are you hiring?
Yes, we are always looking for talented individuals. Please visit our Careers page for open positions.
How do you handle customer complaints?
We take complaints seriously and have a dedicated escalation team to ensure swift resolution.
Is my personal data safe with you?
Yes, we use industry-standard encryption and security protocols to ensure your personal and payment information is kept safe.
How do you ensure AI accuracy?
Our AI models are trained on peer-reviewed medical literature and continuously reviewed by our board of registered dietitians.
Is the company publicly traded?
No, we are a privately held company backed by leading venture capital firms.
Can I invest in your company?
We are currently a privately held company and not accepting public investments. Any future changes will be announced on our website.
Do you support any charitable causes?
Yes, we donate 1% of our annual profits to organizations dedicated to promoting global health and nutrition education.
Are your products FDA approved?
While our software is not a medical device, our physical supplements are manufactured in FDA-registered facilities.
What are your core values?
Our core values are Integrity, Innovation, Empathy, and Sustainability.

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