Is This Really Assertive Communication – Or How to Change an Unfavorable Situation?
David Janitzek
2026-03-18
3 min. read
Is This Really Assertive Communication – Or How to Change an Unfavorable Situation?
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As a social being, as described by Eliot Aronson in his book of the same title, humans are continuously subjected to the influence of those surrounding them, which can result in harmful reactions to the body, such as stress. How to handle challenging situations with other people? Here comes the ability to safeguard one's own interests, lawful rights, and thereby freely express one's own views and feelings.
The rate of the reaction (Pameli Butler model)
Because there is an effective procedure for grading our reactions, which allows us to assertively change our own feelings and opinions about our own situation. It consists of four steps that are implemented step-by-step to achieve communication success without compromising the interests of the other party. It is especially important in situations where we need to have a good relationship with the environment while at the same time being free to express our own emotions and opinions.